Fuel dispensers are used by a great number of people around the world on a daily basis. These people span multiple countries,
percentiles, cultures and languages. Many countries have their own dispenser designs that have evolved over years creating various platforms. A goal was defined to create new innovations that could enhance and consolidate these arrangements. The desired ideas were to drive how fuel dispensers are manufactured, shipped, used, modified and recycled.

Long lists of potential solutions were created. Many of these ideas were advanced in multiple Kiazen events held in various international cities. Soon, an urgent need arouse to find an appropriate and focused way for the team to showcase the vision of the many ideas that were being generated.
A mission was set to conceptualize a global fuel dispenser platform that provided a ‘clear vision for the future of fueling’.

The 20/20 fuel dispenser aims to strike a balance between human interaction and technology by incorporating a trans-generational / global Interface which can be customized to accommodate most user percentiles and languages. The newly conceptualized vision offers an enjoyable user-experience while supporting automotive fueling needs of today and tomorrow.

The 20/20 fuel dispenser product reconsidered how a fuel dispenser can accommodate advancing fuels and new fueling technologies as they are unveiled. The product contains existing and futuristic state-of-art technology with a mix of eco-friendly materials while portraying a simple use product.

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In addition to a strong innovation perspective, the 20/20 fuel dispenser design strives to bring back a nostalgic attraction and reestablish a stronger visual tie between automobile and the fuel dispenser. The design pays homage to the signature styling of the company’s long history of dispenser design. The integrated camera globe at top of the dispenser is reminiscent of the glass globe that appeared on vintage gas pumps. The gas pump design also reduces the outdoor visual clutter of fueling stations by reducing height, width and depth of product to create a more harmonized look
with the fueling site.

Innovation:
• Concept embodied over 50+ ideas from the company’s idea funnel.
• Multiple patents were filed and awarded.
• Unveils a new architecture for a fuel dispenser that can be deployed in multiple configurations as fuels advance.
• Easy and complete disassembly for part separation.

Benefit to User / Society:
• Optimum ADA compliance (full percentile support) with customizable interface arrangements.
• Improves personal carbon footprint by creating fuel mixtures specific to each car’s emissions.
• Provides additional activities for the user during the fueling event.
• User can preset touch screen preferences via. a website for personal customization.
• Real-time ‘over-the-shoulders’ on-screen video to provide personal security.
• Provides embedded price / volume illuminated display in nozzle to reduce body contortions and twist.
• Customizable human factors transaction flow.

Technology:
• Two 20” touch sensitive displays per side to provide optimal user interface.
• Motion camera for; personal safety, drive off protection and vehicle recognition payments.
• Communicates with cell phones for payment and digital receipts transfers.
• Links with a car’s computer to optimize vehicle performance and minimize carbon footprint by creating real-time fuel mixtures.
• Retractable hoses and ergonomic nozzles used for fuel delivery.
• Eco-sensor minimizes power when not occupied.
• Optional solar panels atop station’s overhead canopy to supplement power.