Design vision in a high-performance
commercial setting

Cart back

On any given day, more than 87,000 flights take place over the United States alone.  The planes are refueled using high-performance refueling hydrant carts - thousands and thousands of times a day. These refueling carts are one of the last things you see when you leave a city and one of the first when you arrive.  Yet these highly visible icons often fade into the background, becoming an invisible part of the everyday life of millions of passengers.  

Current cart stationary

For the ground crew, these carts exist in an all-weather, high-impact, stressful environment.  How could rethinking hydrant cart design improve the experience for those who encounter it every day, from airport employees to passengers?

Current cart refueling

IN2 joined Liquip, a manufacturer of such hydrant carts, on a design sprint to envision what the future of Liquip’s refueling carts could be.  IN2 demonstrated an inspirational vision for this product line through concept imagery that was used to create a prototype cart to demonstrate the potential improvements.  Key design changes centered user interface and branding elements.

The new cart would include an extension of the roof and a flush-mounted enclosure for many of the internal components.  This simplification is intended to streamline operator interface and reduce visual noise - and therefore possible confusion - in the time-sensitive airport environment.  IN2 also converted the cart’s wheels to casters, which would ease cart movement by the operator, especially over time as the wheels wear down.

IN2 also brought a new and cohesive design language to the hydrant cart.  This helped reinforce and highlight the carts’ visual cues of strength and performance - important for passengers seeing an airline-industry product that handles Jet A fuel.  For example, the redesign features a rugged roll bar with large rubber bumpers to add protection and reduce wear.  Overall, the carts’ appearance is simplified, with interlocking faceted accents to complement Liquip’s brand language.  IN2 also added highly visible Liquip logos and a matching color scheme for easy brand recognition at the long distances typical to airports.

cart front

IN2’s design vision and focus on user interface helped inspire Liquip’s team to reconceptualize their popular hydrant cart.  It also demonstrates the value of Design in the often-overlooked industrial setting of the airport, where changes can help things run more smoothly while making make passengers more comfortable.

"IN2's user-focused process and emphasis on design language helped us better execute the reliability and ease of support provided by our products."
- Jon DeLine, President, Liquip USA